Membership Sales Teammate - Sparks

Job Description

Are you passionate about a fit lifestyle and helping to change the lives of the people around you? Are you looking for somewhere that will allow you to do both while giving you the opportunity to grow your career? Fitness Connection is hiring for our front-line Fitness Consultant team. As a Fitness Consultant at Fitness Connection, you will change the lives of our guests and members through a combination of hospitality, product knowledge and an enthusiasm for fitness and a healthy lifestyle. You will have the opportunity to learn and grow through our hands-on training program to enhance your sales, hospitality and fitness knowledge. Your energy, passion, and heart to serve those around you make you perfect for this incredible opportunity.

Key Responsibilities

• Engaging Guests with new memberships and enhancing our member’s experiences with products
• Change lives by selling Fitness Connection membership packages to guests through an engaging sales process
• Follow-up with new members to ensure high satisfaction with membership and club
• Generate sales leads through member referrals, networking, formal presentation, public demonstrations, and phone calls
• Stay up-to-date on current promotions & sales needs
• Follow up on prospects, including conducting club tours and setting up trial workouts
• Upgrade existing memberships to include family members and services
• Promote and sell other services and products, including PT and supplements
• Achieve or exceed monthly targets and KPIs consistently
• Stay current on industry trends and maintain thorough knowledge of local competitors
• Assume responsibility for continuing to enhance personal selling skills
• Prepare for, attend, and actively participate in sales related meetings
• Maintain accurate records of all leads, referrals, upgrades, prospects, and promotions
• Complete all paperwork as required
• Complete opening & closing duties as needed
• Complete regular club cleaning routines as needed
• Keep front desk & sales area clean & organized
• Stock & organize retail offerings as needed
• Report any incidences in a timely manner
• Assist with any other operational duties as requested by management
• Engage all Members/Guests with EPIC greeting & farewell
• Complete Member & Guest check-ins and basic Member account inquiries
• Assist with Telephone Inquiries (TI) Liaison Guests with managers
• Maintain a positive relationship with the entire club team
• Support other teammates in achieving their goals
• Maintain information on club history, background, philosophy, facilities, and team
• Adhere to all company policies and procedures

Qualifications

• High School Diploma/GED preferred
• Previous experience in Hospitality/Customer Service or Sales preferred
• Must be able to understand and follow verbal and written instructions and effectively communicate
• Must be able to interpret business communications including personal training contracts and pricing packages
• Teammate must have excellent verbal and written English language communication skills
• Physical demands include, but are not limited to bending, squatting, jumping, running, reaching, walking, hopping, spinning, and kicking and the ability to lift 50 pounds
• The ability to move freely in and around obstacles common in gyms
• Teammate must be able to move quickly from one work area to another at a moments’ notice

Salary & Benefits

Salary: Not disclosed

• Benefits not listed for this position.

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